Abellio Greater Anglia

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Abellio Greater Anglia
AbellioGreaterAnglia.svg
Ipswich - Greater Anglia DVT 82136.JPG
Overview
Franchise(s): Greater Anglia
5 February 2012 – 15 October 2016
Main region(s): Cambridgeshire, Essex, London, Norfolk, Suffolk
Other region(s): Hertfordshire
Stations called at: 170
Stations operated: 154
Parent company: Abellio
Website: www.abelliogreateranglia.co.uk

Abellio Greater Anglia[1] is a train operating company in Britain owned by Abellio (a subsidiary of Nederlandse Spoorwegen) operating the Greater Anglia franchise. It provides the majority of commuter/regional services from its Central London terminus at London Liverpool Street to Essex, Suffolk, Norfolk and parts of Hertfordshire and Cambridgeshire as well as many regional services throughout the East of England. The service was branded Greater Anglia until December 2013.

The company's suburban London services were transferred to TfL Rail, the precursor to Crossrail, and to London Overground on 31 May 2015, and the current Greater Anglia franchise will be replaced by a new East Anglia franchise on 16 October 2016.

History

In December 2003 the Strategic Rail Authority awarded the Greater Anglia franchise to National Express, with operations starting on 1 April 2004.[2][3] The franchise was to run until March 2011, with provision for a three-year extension if performance targets were met.

In November 2009 the Department for Transport announced that National Express would not be granted the three-year extension for which it had met the criteria, because it had defaulted on the National Express East Coast franchise.[4][5]

Following a change of government at the 2010 General Election, the Department for Transport announced in June 2010 that all refranchising would be put on hold while a review was conducted into the franchising process.[6] As a result, National Express East Anglia was granted an initial extension until October 2011, followed by another until February 2012.[7]

In March 2011 the Department for Transport announced that Abellio, Go-Ahead, and Stagecoach had been shortlisted to bid for the franchise.[8] In October 2011 it awarded the new franchise to Abellio; the services operated by National Express East Anglia transferred to Greater Anglia on 5 February 2012.[9][10][11]

The franchise was originally to run until July 2014. The reason for awarding a short franchise, at the same time as the government was speaking of a desire to move to longer franchises, was to allow the government to digest the recommendations of the McNulty Rail Value for Money study before letting a long-term franchise.

In March 2013 the Secretary of State for Transport announced the franchise would again be extended until 15 October 2016.[12] Greater Anglia was rebranded as Abellio Greater Anglia in December 2013.

On 31 May 2015 the Liverpool Street to Enfield Town, Cheshunt (via Seven Sisters) and Chingford services, as well as the Romford to Upminster service, transferred to London Overground Rail Operations.[13] Also on 31 May 2015, the Liverpool Street to Shenfield stopping services transferred to the Crossrail concession managed by MTR. They will run as TfL Rail until the new Crossrail trains are delivered in 2017.[14]

On 22 December 2014 the refurbishment of the company's fleet of British Rail Mark 3 carriages began. This long-awaited refurbishment includes a total internal rewiring, new toilets with waste-retention tanks, improved Wi-Fi provision, plug sockets at each seat, and a complete refresh of body panels, carpets and seat covers. The refurbishment is expected to be complete during 2016.

In 2016 Abellio created controversy as it was revealed that trains were so packed that they were dangerous.[15]

Improvements

A number of improvements are planned during the franchise period, including:[9]

  • Improved station and ticket facilities and better information for passengers;
  • A text messaging service to keep passengers informed of any disruptions;
  • Extending Oyster card pay-as-you-go capabilities between London Liverpool Street and Shenfield/Hertford East;
  • Mobile-phone and print-at-home ticketing facilities;
  • 600 extra car park spaces at stations;
  • Additional bicycle storage facilities;
  • New automatic ticket barriers at Brentwood (No automatic ticket barrier was installed by Abellio and management of the station later passed to TfL Rail).

Services

Off-peak weekday services
Mainline, Essex & Southend
Route Frequency Principal Stops Other Stops Limited Stops
London Liverpool Street - Southend Victoria 3tph Stratford, Shenfield, Billericay, Wickford, Rayleigh, Hockley (Essex), Rochford, Southend Airport, Prittlewell Romford
Wickford - Southminster 3tp2h Battlesbridge, South Woodham Ferrers, North Fambridge, Althorne, Burnham-on-Crouch
London Liverpool Street - Norwich 2tph Colchester, Manningtree, Ipswich, Diss Stratford, Chelmsford, Stowmarket Shenfield, Witham
London Liverpool Street - Ipswich 1tph Stratford, Shenfield, Chelmsford, Hatfield Peverel, Witham, Kelvedon, Marks Tey, Colchester, Manningtree Romford, Ingatestone
London Liverpool Street - Clacton-on-Sea 1tph Stratford, Shenfield, Ingatestone, Chelmsford, Witham, Colchester, Wivenhoe, Thorpe-le-Soken Romford, Hatfield Peverel, Kelvedon, Marks Tey, Colchester Town, Hythe (Essex), Alresford (Essex), Great Bentley, Weeley
London Liverpool Street - Colchester Town 1tph Stratford, Romford, Shenfield, Chelmsford, Witham, Kelvedon, Marks Tey, Colchester Ingatestone, Hatfield Peverel
London Liverpool Street - Braintree 1tph Stratford, Shenfield, Ingatestone, Chelmsford, Witham, White Notley, Cressing, Braintree Freeport Romford, Hatfield Peverel
Marks Tey - Sudbury 1tph Chappel & Wakes Colne, Bures
Colchester - Walton-on-the-Naze 1tph Colchester Town, Hythe (Essex), Wivenhoe, Alresford (Essex), Great Bentley, Weeley, Thorpe-le-Soken, Kirby Cross, Frinton-on-Sea
Colchester - Colchester Town 1tph
Manningtree - Harwich Town 1tph Mistley, Wrabness, Harwich International, Dovercourt
Regional
Route Frequency Principal Stops Other Stops Limited Stops
Ipswich - Felixstowe 1tph Westerfield, Derby Road, Trimley
Ipswich - Lowestoft 1tph Woodbridge, Melton, Wickham Market, Saxmundham, Darsham, Halesworth, Brampton (Suffolk), Beccles, Oulton Broad South Harwich International, Westerfield
Ipswich - Cambridge 1tph Needham Market, Stowmarket, Elmswell, Thurston, Bury St Edmunds, Newmarket (Suffolk) Kennett , Dullingham Harwich International
Ipswich - Peterborough 1tp2h Stowmarket, Bury St Edmunds, Ely, Manea, March, Whittlesea Colchester, Manningtree, Needham Market, Elmswell, Thurston
Norwich - Lowestoft 1tph Oulton Broad North Brundall, Cantley, Reedham (Norfolk), Haddiscoe, Somerleyton Brundall Gardens, Buckenham
Norwich - Great Yarmouth 1tph Brundall Gardens, Brundall, Lingwood, Acle Buckenham, Cantley, Reedham (Norfolk), Berney Arms
Norwich - Sheringham 1tph Hoveton & Wroxham, North Walsham, Cromer, West Runton Salhouse, Worstead, Gunton, Roughton Road
Norwich - Cambridge 1tph Wymondham, Attleborough, Thetford, Brandon, Ely Spooner Row, Eccles Road, Harling Road, Lakenheath, Shippea Hill
West Anglia
Route Frequency Principal Stops Other Stops Limited Stops
London Liverpool Street - Hertford East 2tph Hackney Downs, Tottenham Hale, Ponders End, Brimsdown, Enfield Lock, Waltham Cross, Cheshunt, Broxbourne, Rye House, St Margarets (Hertfordshire), Ware Seven Sisters, Edmonton Green
London Liverpool Street - Cambridge 2tph Tottenham Hale, Cheshunt, Broxbourne, Harlow Town, Bishops Stortford, Audley End, Whittlesford Parkway Roydon, Harlow Mill, Sawbridgeworth, Stansted Mountfitchet, Elsenham, Newport, Great Chesterford, Shelford Waterbeach, Ely, Littleport, Downham Market, Watlington, King's Lynn
Stratford - Bishops Stortford 2tph Lea Bridge, Tottenham Hale, Cheshunt, Broxbourne, Harlow Town, Sawbridgeworth Northumberland Park, Enfield Lock, Waltham Cross, Roydon, Harlow Mill Angel Road
Stansted Airport - Cambridge 1tph Audley End, Whittlesford Parkway
London Liverpool Street - Stansted Airport 4tph Tottenham Hale Harlow Town, Bishops Stortford, Stansted Mountfitchet Cheshunt, Broxbourne

Stansted Express

Abellio Greater Anglia operates the Stansted Express sub-branded airport rail link between London Liverpool Street and Stansted Airport.[16]

Dutchflyer

Abellio Greater Anglia operates the Dutchflyer sub-branded boat train between London Liverpool Street and Harwich International.[17]

Performance

The latest punctuality statistics released by Network Rail for period 7 of 2013/2014 were 94.0% PPM (Public Performance Measure) down 1.0 percentage points on the same period last year and the MAA (Moving Annual Average) up to 12 October 2013 also fell slightly to 92.3%. In 2013, Abellio Greater Anglia was named train operator of the year.[18][19] However, a survey in February 2014 by the consumer group Which? found that customer satisfaction of Abellio Greater Anglia was at last place (out of 20 train operators) with a satisfaction percentage of 40%.[20]

Rolling stock

Abellio Greater Anglia inherited a fleet of Class 90, Mark 3 carriages, Driving Van Trailers, Class 153, Class 156 and Class 170 diesel multiple units, and Class 315, Class 317, Class 321, Class 360 and Class 379 electric multiple units from National Express East Anglia. Due to its short franchise term, Abellio Greater Anglia is not planning to introduce any new trains.[21] On 31 May 2015, the company's fleet of Class 315 trains were cascaded to London Overground and TfL Rail, and some Class 317 trains have been cascaded to London Overground, which has taken over local services in North and East London from the AGA franchise.

Fleet

Class Image Type Cars per set Top speed Number Routes operated Built
mph km/h
Class 90 Ipswich - Greater Anglia 90005 up arrival.JPG electric locomotive N/A 110 177 15 London - Norwich,
(London -) Norwich - Great Yarmouth
1987–1990
Class 153 Super Sprinter Ipswich Upper Yard - Greater Anglia 153335 down main ecs.jpg diesel multiple unit 1 75 121 5 Ipswich - Felixstowe,
Ipswich - Lowestoft,
Ipswich - Cambridge,
Ipswich - Peterborough,
Norwich - Great Yarmouth,
Norwich - Lowestoft
,
Norwich - Sheringham,
Sudbury - Marks Tey
1987–1988
Class 156 Super Sprinter Ipswich - Greater Anglia 156422 arriving from Lowestoft.jpg diesel multiple unit 2 75 121 9 1987-1989
Class 170/2 Turbostar Stowmarket - Greater Anglia 170203 Peterborough train.jpg diesel multiple unit 2 or 3 100 161 12 Ipswich - Cambridge,
Ipswich - Peterborough,
Ipswich - Lowestoft,
Norwich - Cambridge,
Norwich - Great Yarmouth,
Norwich - Lowestoft
,
Norwich - Sheringham
1999–2002
Greater Anglia class 170-2.png
Class 317/5 317512 Passes Bethnal Green by Joshua Brown.jpg electric multiple unit 4 100 161 15 London - Cambridge,
London - King's Lynn,
London - Hertford East,
Stratford - Bishop's Stortford,
Cambridge - Stansted Airport,
London - Witham/Ipswich
1981–1982
Class 317/6 Stratford station MMB 86 317660.jpg electric multiple unit 4 100 161 20 1985–1987
Class 317/7 317719 NatEx East Anglia LST.JPG electric multiple unit 4 100 161 1 1981–1982
Class 317/8 317 882 Bethnal Green (8091140584).jpg electric multiple unit 4 100 161 6 1981–1982
Class 321 321330 Departs Stratford by Joshua Brown.jpg electric multiple unit 4 100 161 94 London - Braintree,
London - Norwich,
London - Harwich International,
London - Southend Victoria,
London - Ipswich,
London - Colchester Town
,
London - Clacton-on-Sea,
Colchester - Walton-on-the-Naze,
Colchester - Colchester Town
,
Manningtree - Harwich Town,
Wickford - Southminster
1988–1990
Greater Anglia Class 321.jpg
Class 360/1 Desiro 360 103 Stratford(8090824383).jpg electric multiple unit 4 100 161 21 London - Colchester Town/Ipswich,
London - Clacton-on-Sea/Walton-on-the-Naze,
Colchester - Colchester Town/Walton-on-the-Naze,
Manningtree - Harwich Town,
Witham - Braintree
2002–2003
Greater Anglia class 360 Desiro in National Express ONE livery.png
Class 379 Electrostar 379 011 Bethnal Green(8091060727).jpg electric multiple unit 4 100 161 30 London - Stansted Airport,
London - Cambridge,
London - King's Lynn,
Cambridge - Stansted Airport
2010–2011
Greater Anglia class 379.png
Mark 3 Carriage Ipswich - Greater Anglia TSO 12153.JPG Passenger Carriage N/A 125 201 130 London - Norwich,
(London -) Norwich - Great Yarmouth
1975–1988
Ipswich - Greater Anglia DVT 82136.JPG Driving Van Trailer 110 177 16 1988

Livery

Abellio Greater Anglia has continued to repaint rolling stock in the same base white livery as National Express East Anglia used, but with red doors instead of blue using Greater Anglia logos, although most trains still bear the National Express livery. During late 2013 new Abellio Greater Anglia logos started to be applied to trains.

Sanitation

In November 2013, an online petition was launched, with the aim to stop Greater Anglia trains from dumping raw sewage from the train toilets.[22] There have also been concerns with the 'sewage mist' from passing trains making Network Rail staff ill, and Greater Anglia is "working closely" with the government to introduce a fleet upgrade.[23]

Depots

Abellio Greater Anglia's fleet is maintained at Clacton-on-Sea, Ilford and Norwich Crown Point depots.

See also

References

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  13. London Overground operator appointed to run additional services for TfL Travel & Tour World 4 June 2013
  14. TfL announces MTR to run Crossrail services TfL 18 July 2014
  15. http://www.cambridge-news.co.uk/Accident-waiting-happen-Newmarket-Cambridge-rail/story-28751220-detail/story.html
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External links

Media related to Lua error in package.lua at line 80: module 'strict' not found. at Wikimedia Commons


Preceded by
National Express East Anglia
Greater Anglia franchise
Operator of Greater Anglia franchise
2012 - 2016
Incumbent