Hal Becker
Hal Becker (born 1954 in Cleveland, Ohio) is an American author and nationally known expert on the subjects of sales, customer service, and negotiating. He conducts seminars or consults to more than 140 organizations a year, including, IBM, Disney, New York Life, United Airlines, Verizon, Terminix, AT&T, Pearle Vision and Cintas. His best known books are Can I Have 5 Minutes Of Your Time?,[1] "Lip Service[2] and Hal Becker's Ultimate Sales Book, A Revolutionary Training Manual Guaranteed to Improve Your Skills and Inflate Your Net Worth.[3]
Education
Becker graduated from Cleveland Heights High School in 1972. Working his way through John Carroll University[4] Becker earned a Bachelor’s Degree in Sociology in 1976. Hal resides in Solon, Ohio with his daughter Nicole and his wife Holly.
Career
In 1977 at the age of 22, Becker was named the #1 salesperson among a national sales force of 11,000 at Xerox Corporation.[5] In 1983, he launched one of America's first customer service telemarketing firms called Direct Opinions. That same year he was diagnosed and survived terminal cancer. In 1990 he sold Direct Opinions to devote time for consulting and presenting lectures around the world.
Becker is a syndicated writer in 46 Business Journal Newspapers nationwide.[6]
Publications
- Can I Have 5 Minutes Of Your Time?: A No Nonsense Fun Approach to Sales by Hal Becker and Florence Mustric (1993)[1]
- At Your Service: Calamities, Catastrophes, and Other Curiosities of Customer Service by Hal B. Becker (1998)[7]
- Lip Service: 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World by Hal B. Becker (2001)[2]
- Get What You Want!! A Fun, Upbeat and Fresh Approach to Negotiating by Hal B. Becker, Jon Lief, and Florence Mustric (2004)[8]
- Hal Becker's Ultimate Sales Book, A Revolutionary Training Manual Guaranteed to Improve Your Skills and Inflate Your Net Worth by Hal B. Becker (2012)[3]
References
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External links
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