MetroPCS

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MetroPCS
Industry Telecommunications
Predecessor General Wireless, Inc.,
MetroPCS Communications, Inc.
Founded 1994; 30 years ago (1994)
Founder Roger D. Linquist and Malcolm Lorang
Headquarters Richardson, Texas, US
Area served
United States
Key people
Thomas C. Keys, Executive Vice President and Chief Operating Officer of MetroPCS Business Unit[1]
Products Wireless phones
Services Cellphone Service
Owner T-Mobile US, Inc.
Website www.metropcs.com

MetroPCS is a prepaid wireless service in the United States that is part of T-Mobile US, Inc. MetroPCS provides nationwide talk, text, and data depending on the plan services using T-Mobile US' GSM, HSPA, HSPA+ and 4G LTE networks. MetroPCS previously operated the sixth largest mobile telecommunications network in the United States using code division multiple access (CDMA) technology. The legacy MetroPCS CDMA network has been decommissioned on June 21 of 2015.[2] Its legacy 4G network using LTE will be integrated with T-Mobile US' own 4G LTE network.

In October 2012, MetroPCS Communications reached an agreement to merge with T-Mobile USA, Inc., a deal that would "help the competing provider become more competitive with the other national carriers".[3] The deal was a reverse merger for MetroPCS; following the closure of the merger on May 1, 2013, the combined company, now known as T-Mobile US, Inc., began trading on the New York Stock Exchange as TMUS.[4][5]

History

MetroPCS was established in 1994 as General Wireless, Inc., by Roger D. Linquist[6] and Malcolm Lorang, both of whom were previously executives with wireless provider PageMart Wireless.[7]

Reception and criticism

The launch of MetroPCS's LTE network was met with mixed reviews. GigaOM's Kevin Tofel noted that although the LTE network is based on 4G technology, "the infrastructure MetroPCS is using keeps speeds in the range of older 3G networks". Tofel measured data speeds "far slower than T-Mobile's HSPA+ network" but considered that users with only basic data requirements would find the no-contract deal "refreshing".[8] Referencing Tofel's review, Laptop Magazine's Corvida Raven concluded that MetroPCS "probably isn't using the best LTE technology."[9]

Slate's Farhad Manjoo panned the service by suggesting that MetroPCS was able to roll out 4G coverage sooner and cheaper than its competitors by offering only the Samsung Craft, a feature phone with sub-standard internet capabilities, as its launch device. Due to the quality of the device (described as being "designed not just to frustrate users but to get us to swear off ever using any phone again"), the network, and MetroPCS's decision to block video streaming services aside from YouTube under its "unlimited web" plan, Manjoo considered it a device designed to disappoint users excited for 4G.[10]

MetroPCS's TV commercial series (from 2010 to 2011) features two Indians "Ranjit" played by veteran actor Anjul Nigam and "Chad" who make fun of American popular culture, which received mixed reviews. Many Indians and Americans found it to be in bad taste and offensive, or even racist. (Due to the controversy, the campaign ended in late 2011 and was replaced with a new campaign slogan, "Everybody's moving to Metro".)[11]

Following the T-Mobile merger, MetroPCS began a national push, running ads with the tagline "Period Power". Although the ads are meant to show that there were no hidden fees in its prepaid plans, many users of social media took to a different meaning of "Period Power", thinking of a woman's menstrual cycle instead of cell phone plans.[12] The ads were still running as of January 2014 despite the negative attention on social media.

Metro PCS is notorious for not connecting calls and users often complain of receiving SMS text messages days after they were sent.[citation needed]

See also

References

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  5. Rodriguez, Salvador. (May 1, 2013) Combined T-Mobile-MetroPCS debuts on N.Y. Stock Exchange as 'TMUS'. latimes.com. Retrieved on 2013-08-23.
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  12. Best and worst tech commercials of 2013 Fox News Channel (12/09/2013)

External links