Telephone numbers in Serbia

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Serbia telephone numbers
Location Serbia Europe.png
Location of Serbia
Location
Country Serbia
Continent Europe
Regulator RATEL
Type Open
Typical format 0XX XXX XX XX
Access codes
Country calling code +381
International call prefix 00
Trunk prefix 0

Regulation of the telephone numbers in Serbia is under the responsibility of the Regulatory Agency of Electronic Communication and Mail Services (RATEL),[1] independent from the government. The country calling code of Serbia is +381. The country has an open telephone numbering plan, with most numbers consisting of a 2- or 3-digit calling code and a 6-7 digits of customer number.

The telephone numbers in Kosovo are not under the purview of RATEL. Kosovo declared independence from Serbia in 2008, but retained the +381 calling code for fixed telephony until 2014. Following the Brussels Agreement, in September 2013, Serbia dropped its opposition to a separate international dialing code for Kosovo, leading to the allocation of the code +383.[2] As of January 1, 2015, Kosovo's official dialing code is +383.

Overview

The country calling code of Serbia is +381. Serbia and Montenegro received the code of +381 following the breakup of the Socialist Federal Republic of Yugoslavia in 1992 (which had +38 as country code). Montenegro switched to +382 after its independence in 2006, so +381 is now used only by the remainder of Serbia.[3]

An example for calling telephones in Belgrade, Serbia is as follows:

  • xxx xx xx (within Belgrade)
  • 011 xxx xx xx (within Serbia)
  • +381 11 xxx xx xx (outside Serbia)

The international call prefix depends on the country being called from: for example, 00 for most European countries and 011 from North America. For domestic calls (within the country), 0 must be dialed before the area code.

For calls from Serbia, the prefix for international calls was 99, but was changed to 00 since 1 April 2008, in order to match the majority of Europe[4] (e.g. for an United States number 00 1 ... should be dialed).

Fixed telephony

Calling code areas in Serbia have been largely unchanged since the time of Socialist Federal Republic of Yugoslavia. As Socialist Republic of Serbia had been assigned codes starting with 1, 2 and 3, they were simply carried over by Serbia after the breakup.

Calling code areas in Central Serbia:[3]

Network Group Code Municipalities covered by code
Belgrade 11 Belgrade, Barajevo, Grocka, Lazarevac, Mladenovac, Obrenovac, Sopot, Surčin
Bor 30 Bor, Boljevac, Majdanpek
Čačak 32 Čačak, Gornji Milanovac, Ivanjica, Lučani
Jagodina 35 Jagodina, Ćuprija, Despotovac, Paraćin, Rekovac, Svilajnac
Kragujevac 34 Kragujevac, Aranđelovac, Batočina, Knić, Lapovo, Rača, Topola
Kraljevo 36 Kraljevo, Raška, Vrnjačka Banja
Kruševac 37 Kruševac, Aleksandrovac, Brus, Ćićevac, Ražanj, Trstenik, Varvarin
Leskovac 16 Leskovac, Bojnik, Crna Trava, Lebane, Medveđa, Vlasotince
Niš 18 Niš, Aleksinac, Bela Palanka, Doljevac, Gadžin Han, Merošina, Sokobanja, Svrljig
Novi Pazar 20 Novi Pazar, Sjenica, Tutin
Pirot 10 Pirot, Babušnica, Dimitrovgrad
Požarevac 12 Požarevac, Golubac, Kučevo, Petrovac, Veliko Gradište, Žabari, Žagubica, Malo Crniće
Prijepolje 33 Prijepolje, Nova Varoš, Priboj
Prokuplje 27 Prokuplje, Blace, Kuršumlija, Žitorađa
Smederevo 26 Smederevo, Smederevska Palanka, Velika Plana
Šabac 15 Šabac, Bogatić, Koceljeva, Krupanj, Ljubovija, Loznica, Mali Zvornik, Vladimirci
Užice 31 Užice, Arilje, Bajina Bašta, Čajetina, Kosjerić, Požega
Valjevo 14 Valjevo, Lajkovac, Ljig, Mionica, Osečina, Ub
Vranje 17 Vranje, Bosilegrad, Bujanovac, Preševo, Surdulica, Trgovište, Vladičin Han
Zaječar 19 Zaječar, Kladovo, Knjaževac, Negotin

Calling code areas in Vojvodina:[3]

Network Group Code Municipalities covered by code
Kikinda 230 Kikinda, Čoka, Novi Kneževac
Novi Sad 21 City of Novi Sad, Bač, Bačka Palanka, Bački Petrovac, Bečej, Beočin, Temerin, Titel, Srbobran, Sremski Karlovci, Vrbas, Žabalj
Pančevo 13 Pančevo, Alibunar, Bela Crkva, Kovačica, Kovin, Opovo, Plandište, Vršac
Sombor 25 Sombor, Apatin, Kula, Odžaci
Sremska Mitrovica 22 Sremska Mitrovica, Inđija, Irig, Pećinci, Ruma, Stara Pazova, Šid
Subotica 24 Subotica, Ada, Bačka Topola, Kanjiža, Mali Iđoš, Senta
Zrenjanin 23 Zrenjanin, Novi Bečej, Sečanj, Srpska Crnja, Žitište

Calling code areas in Kosovo was +381 for landlines until 2014. From 2015 it uses the new code +383.[3]

Network Group Code Municipalities covered by code
Uroševac 290 Uroševac, Kačanik, Štrpce
Đakovica 390 Đakovica, Dečani
Gnjilane 280 Gnjilane, Kosovska Kamenica, Vitina
Kosovska Mitrovica 28 Kosovska Mitrovica, Leposavić, Skenderaj, Vučitrn
Peć 39 Peć, Istok, Klina
Priština 38 Priština, Gračanica, Kosovo Polje, Lipljan
Prizren 29 Prizren, Dragaš, Orahovac, Suva Reka

Until 2013, Telekom Srbija had a monopoly on fixed telephony services. When the new regulation came in force, competition became allowed in this field as well, and other operators entered the market, using alternative communication infrastructure:

Mobile telephony

There are three active mobile operators in Serbia (without Kosovo):

In addition, SBB gained mobile virtual network operator licence in September 2013 but is still not offering services.

The calling codes are assigned to the operators using the following scheme:

Code Usage
60, 61, 68[lower-alpha 1] Vip Mobile
62, 63, 69 Telenor Serbia
64, 65, 66 mt:s (Telekom Srbija)

Calling codes in the table are assigned to new customers by the respective provider. However, since 2011 customers can change the operator and retain the old calling code (along with the rest of the phone number). Thus, calling codes do not necessary reflect the operator. It is not possible, however, to transfer a mobile number to a land-based operator and vice versa.

Kosovo:

Code Usage Notes
44, 45 Vala +383 (from 1 January 2015)
Until 2014, +377 country calling code was used (Monaco).
43, 49 IPKO +383 (from 1 January 2015)
Until 2014, +386 country calling code was used (Slovenia).

Special codes

The following special telephone numbers are valid across the country:

  • 11 811 - Subscribers numbers
  • 19 011 - International calls
  • 19 191 - BIA (Security Information Agency)
  • 192 - Police
  • 193 - Fire brigade
  • 194 - Ambulance
  • 195 - Exact time
  • 1961 - Telegram service
  • 1976 - Military ambulance
  • 19 771 - Landline phone technical support
  • 19 811 - Wake-up service
  • 19 812 - Various information
  • 19 813 - Landline phone information center
  • 19 822 - Meteorological data, lottery, liturgical calendar
  • 1985 - Civil protection (major accidents)
  • 19 860 - Military police
  • 1987 - Road assistance (AMSS)

On 21 May 2012, 2-digit emergency numbers were replaced by 3-digit ones (i.e. 192, 193 and 194 instead of 92, 93 and 94). This also applied to 976 (becoming 1976), 985 (becoming 1985), 987 (becoming 1987) and 9860 (becoming 19 860).[5] 112 redirects to 192 on mobile phones.[6]

Footnotes

Notes

  1. The 68 code assigned to Vip is currently unused.

As of October 2014, 068 numbers are being sold with ALO magazines, and are a part of VIP mobile network - but are not branded as such. ALO technically became the first VMNO in Serbia.[7][8]

References

  1. Lua error in package.lua at line 80: module 'strict' not found.
  2. Seeking EU talks, Serbia cedes ground on Kosovo phone code, Reuters, 9 September, 2013.
  3. 3.0 3.1 3.2 3.3 Lua error in package.lua at line 80: module 'strict' not found.
  4. Lua error in package.lua at line 80: module 'strict' not found.
  5. B92 - Novi brojevi za hitne intervencije, 30 January 2012
  6. http://www.eena.org/ressource/static/files/5-serbia.pdf
  7. http://www.alo.rs/vesti/aktuelno/alo-mobilni-poklanjamo-vam-novu-068-karticu-sa-50-dinara-kredita/71575
  8. http://www.blic.rs/Vesti/Ekonomija/505501/U-prodaji-novi-068-pripejd-brojevi

External links

See also