The Ticket Factory
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The Ticket Factory Logo
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| The Ticket Factory | |
| Industry | Live Entertainment |
| Founded | 2007 |
| Headquarters | Birmingham, England |
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Area served
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Live Entertainment and Ticketing Systems |
| Products | Ticketing technology, Ticket Sales, Ticketing Services, Distribution of event tickets and information |
| Owner | NEC Group (Lloyds Banking Group) |
| Parent | The National Exhibition Centre Ltd |
| Slogan | Where great experiences begin... |
| Website | www.theticketfactory.com |
The Ticket Factory, previously known as the NEC Box Office, is a primary ticket sales and distribution company based in the United Kingdom. The Ticket Factory was launched in 2007 and is a trading division of The National Exhibition Centre Ltd. The Ticket Factory head office and contact centre is based at the National Exhibition Centre, Birmingham.
The Ticket Factory sells and distributes tickets across the UK for music concerts, sporting events, festivals, comedy shows, theatre and exhibitions. The Ticket Factory is the box office for Birmingham-based venues; LG Arena, the National Indoor Arena and National Exhibition Centre, as well as being the primary agent for the Royal Horticultural Society, River Street Events and Haymarket. The Ticket Factory is member of the Society of Ticket Agents and Retailers (STAR).
Notably, The Ticket Factory became exclusive ticket agent for the Society of London Theatre’s (SOLT) ‘Get Into London Theatre’ 2014 campaign.[1][2] In 2012, Barclaycard partnered with The Ticket Factory to become their official payment partner, which evolved into the Barclaycard Unwind brand and Fee Free Friday.[3] In 2014, The Ticket Factory’s parent company, The National Exhibition Centre Ltd. announced a partnership with Virgin Trains.[4]
Contents
History
- 1970 NEC Box Office opens
- 1998 First online ticket sales launched
- 2006 Box office systems moved to AudienceView platform
- 2006 First tickets scanned for admission to Whitesnake concert at the National Indoor Arena
- 2007 Re-launched as The Ticket Factory
- 2009 Launches 24 hours a day contact center
- 2012 Barclaycard became official payment partner
- 2013 Royal Horticultural Society re-appoints The Ticket Factory as national box office
Venues
The Ticket Factory is the official box office for two Birmingham based venues; LG Arena and the National Indoor Arena, both are a trading division of The National Exhibition Centre Ltd.
National Indoor Arena
The National Indoor Arena (NIA) is one of the busiest, large scale indoor sporting and entertainment venues in Europe. Since opening in 1991, it has welcomed visitors to over 30 different sports and an extensive variety of entertainment and music. The Ticket Factory has ticketed events from Oasis, Coldplay, Sir Cliff Richard and Kings of Leon, to Disney on Ice and Cirque du Soleil.
LG Arena
The LG Arena, host to large music concerts, is part of the National Exhibition Centre complex. The 16,000 capacity LG Arena was the largest multi-purpose arena in the UK when opening in 1980 as The NEC Arena and is still a major popular venue for many large, international touring acts. The Ticket Factory is the official box office for the LG Arena.[5]
See also
External links
References
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