Transversal Corporation
| File:Logo of Transversal Corporation Ltd.svg | |
| Private | |
| Industry | Computer software |
| Founded | 1998 |
| Founder | Davin Yap, David MacKay |
| Headquarters | Cambridge, United Kingdom |
|
Area served
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International |
| Website | www |
Transversal Corporation is a British software company specializing in cloud-based knowledge management.
History
Transversal was founded in 1998 by Davin Yap and David MacKay, researchers at the University of Cambridge, to develop a business application for answering customers' questions. Yap served as CEO until 2003 and again from 2005 to 2014, when he was replaced by company executive Heather Richards.[1][2][3]
In 2007, Transversal was named one of the UK's 20 fastest-growing venture companies.[4] During the 2010s it broadened its geographical reach by opening offices in Australasia, Germany and the United States.[5][6]
Products and services
Transversal provides knowledge management software for customer-facing websites, contact centers and enterprise systems.[7] It offers an end-to-end implementation service (including consultancy and design), as well as an API to enable its technology to be integrated with existing platforms.[8][9]
Awards and recognition
Transversal and its clients won the Contact Centre Association's award for Best Technology Partnership in 2008, 2009 and 2010.[10][11][12] In 2014, Transversal was a top-ten finalist in the SME category at the Digital Leaders awards[13] and a finalist in the Technology Services Industry Association's Vision Awards.[14] KMWorld named Transversal among its vendors of "trend-setting products" in 2014[15] and 2015,[16] and listed Transversal as one of the "100 companies that matter in knowledge management" in 2015[17] and 2016.[18]
References
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